Privacy Policy
Effective date:
This Privacy Policy explains how [LEGAL BUSINESS NAME], doing business as Corenexxus ("Corenexxus," "we," "us," or "our"), collects, uses, discloses, and protects information when you visit corenexxus.com (the "Site"), request an estimate, or otherwise communicate with us.
This policy applies to information collected through the Site. It does not replace the terms of a separate proposal, service agreement, employment notice, or other contract that may apply to an offline relationship with us.
1. Information We Collect
Information you provide
When an estimate or contact form is available and you submit it, use the Site search, call us, or email us, we may collect information such as:
- Your name, company name, job title, email address, phone number, and service address;
- Project details, requested services, preferred timing, building or site information, and any message or files you choose to provide; and
- Search terms, records of our communications, and any other information you voluntarily provide.
Please do not submit Social Security numbers, payment-card information, account passwords, medical information, or other highly sensitive information through a general website form.
Information collected automatically
Our hosting, security, and website systems may automatically receive limited technical information, including your Internet Protocol (IP) address, browser and device type, operating system, referring page, pages requested, dates and times of access, approximate location derived from an IP address, and error or security-event data. We may also use cookies and similar technologies as described in our Cookie Policy.
2. How We Use Information
We may use information to:
- Respond to questions, schedule consultations or site visits, and prepare estimates or proposals;
- Evaluate, plan, provide, and support data-cabling, low-voltage, fiber, and related infrastructure services;
- Operate, maintain, secure, troubleshoot, and improve the Site and our business systems;
- Maintain business records, prevent fraud or misuse, and protect people, property, systems, and legal rights;
- Comply with applicable law, lawful requests, and contractual obligations; and
- Send service-related communications and, where permitted, information about relevant services. You may ask us to stop promotional email at any time.
3. How We Disclose Information
We may disclose information in the following circumstances:
- Service providers. To hosting, website, form-delivery, email, communications, security, storage, scheduling, and other vendors that help us operate the Site or provide services on our behalf;
- Project participants. To employees, subcontractors, suppliers, property representatives, or other participants when reasonably necessary to evaluate or perform a requested project;
- Professional advisers. To accountants, insurers, attorneys, consultants, and similar advisers as reasonably necessary;
- Legal and safety purposes. When we reasonably believe disclosure is required by law or is appropriate to protect rights, safety, property, or systems, investigate misuse, or enforce an agreement;
- Business transactions. In connection with a merger, financing, sale of assets, reorganization, or similar transaction, subject to appropriate protections where required; and
- At your direction. With your consent or when you ask us to disclose information.
As of the effective date, we do not intentionally sell personal information for money or use personal information collected through the Site for cross-context behavioral advertising or targeted advertising. We also do not intentionally share personal information with third parties for those third parties' own direct-marketing purposes. If our practices materially change, we will update this policy and provide any choices required by applicable law.
4. Cookies and Similar Technologies
The Site may use cookies or similar technologies for security, content delivery, embedded features, user preferences, or basic website functionality. As of the effective date, we do not intentionally use our own advertising cookies or audience-measurement analytics cookies. Some pages currently request content or software from third parties such as Pexels, YouTube, Google Maps, and Google Fonts. Those providers may receive technical information and may set or read their own cookies or similar identifiers when their resources load. Please review our Cookie Policy for current details and available controls.
5. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, preparing or performing work, maintaining business and tax records, resolving disputes, enforcing agreements, and meeting legal, security, and insurance requirements. Retention periods vary based on the type of information and the reason it was collected. We may retain backup or archival copies for a limited period after information is deleted from active systems.
6. Data Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain. No website, transmission method, or storage system is completely secure, however, and we cannot guarantee absolute security. You are responsible for using appropriate caution when sending information online.
7. Your Privacy Choices and Rights
You may contact us to request access to, correction of, or deletion of personal information associated with you. You may also ask us to stop sending promotional email. We may need to verify your identity before completing a request, and we may retain or decline to delete information where permitted or required by law.
State privacy rights
Depending on where you live, the nature of our relationship, and whether an applicable law covers our activities, you may have rights to:
- Confirm whether we process your personal information and obtain access to it;
- Correct inaccurate personal information;
- Delete certain personal information;
- Receive a portable copy of certain personal information;
- Opt out of certain sales, sharing, targeted advertising, or qualifying profiling;
- Limit certain uses or disclosures of sensitive personal information;
- Use an authorized agent to make a request; and
- Appeal a decision on a privacy request or receive equal service without unlawful discrimination for exercising a privacy right.
These rights are subject to legal definitions, exceptions, and applicability thresholds. Because we do not currently engage in the sale, sharing, or targeted-advertising practices described above, an opt-out request may not change how the Site currently operates. Where applicable law requires us to recognize a valid universal opt-out signal, such as Global Privacy Control, we will process it as required.
How to submit a request
Submit a privacy request by emailing [CONTACT EMAIL] or writing to the address in the Contact Us section. Please include enough information for us to understand and reasonably verify the request. If you use an authorized agent, we may request proof of the agent's authority and may also verify your identity directly, as permitted by law.
8. Children's Privacy
The Site is intended for business and general-audience use and is not directed to children under 13. We do not knowingly solicit personal information from children under 13 through the Site. If you believe a child has submitted personal information to us, please contact us so we can review and address the matter.
9. Third-Party Sites and Services
The Site may link to or load content and services operated by third parties. Current examples may include Pexels-hosted images, YouTube software or video features, Google Maps, and Google Fonts. When a page loads a third-party resource, the provider may receive your IP address, browser information, the page requesting the resource, and related technical data, and may use cookies or similar identifiers. Their privacy practices are governed by their own policies, and we are not responsible for third-party sites or services that we do not control.
10. United States Processing
Corenexxus is based in the United States, and information may be processed and stored in the United States. If you access the Site from another country, privacy laws in the United States may differ from those in your location.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date. Material changes may also be communicated through the Site or another reasonable method.
12. Contact Us
For privacy questions or requests, contact:
[LEGAL BUSINESS NAME], doing business as Corenexxus[MAILING ADDRESS]
Email: [CONTACT EMAIL]
Phone: [PHONE NUMBER]